What does XO stand for?
X.O. is short for "xe om", which are motorbike taxis in Vietnam. Our xe oms are very unique however because all our drivers are women who wear beautiful Vietnamese dresses and can speak fluent English!
How are you different from other motorbike tours?
1. We are were the only motorbike tour company in Vietnam with female tour guides; offering unique perspectives to life in Vietnam.
XO Tours is currently the most copied tour in Vietnam with no less than 5 other tour companies mimicking our concept. But in our opinion, to offer great tours, it's not enough just to have a motorbike and wear an Ao Dai. Each of our guides must go through a rigorous interview and training course in order to work for XO Tours. We hire only the best and brightest! Young women who have real passion for their work and love for Vietnam! Our employees all work full time for XO Tours and are trained to offer the safest possible ride! To us, it's not worth risking your safety by hiring part time University students in order to save a few dollars.
2. Our company is 100% legally licensed with local Vietnamese tour guides as required by law, not foreign guides.
Our tours are not just about teaching you the history of the city or retelling old war stories, it's about sharing and celebrating our culture with our valued guests.
3. All our drivers speak English, not just the lead guide.
4. We create original tours! We were the first motorbike tour company in Vietnam to employ women wearing traditional Vietnamese Ao Dai; the first to offer a shopping tour, a night motorbike tour, and the first to create a tour for real "Foodies". We were also the first company in Vietnam to take and email tour pictures to our guests, the first to offer a helmet video option and accident insurance! We are also constantly updating our tours to make them better! We have many returning guests who love our tours as much the second time around as the first!
We create tours that we would want to go on. We know that if we have fun, then you'll have fun!
5. We are the only motorbike tour in Ho Chi Minh City that includes accident insurance with all our tours! Click HERE to find out more about this amazing feature!!
6. Compare our prices to the other tours. We're sure that you won't find another motorbike company that offers a better value than XO Tours! We have better drivers, newer motorbikes, higher quality helmets and accident insurance! We might not be the cheapest, but we offer you more for your dollar than any other motorbike tour in Vietnam!
For more reasons why you should choose XO Tours, read this blog post by Citypass: The Leading Travel Guide in Vietnam.
You are booked up! Are there any other motorbike tours you can recommend?
Yes! In Ho Chi Minh City, only one other motorbike tour company really stands out:
Vietnam Vespa Adventures is the longest running motorbike tour in Saigon with 6 years of experience. They provide tours on beautiful classic Vespas. They offer unique city tours, food tours as well as longer distance tours throughout Vietnam. The owner/founder of Vietnam Vespa, American expat Steven Mueller, is very hands on and often goes on many of their tours.
Much like XO Tours, Vietnam Vespa has a strong committment to creating fun, safe and original tours so we can unequivocally recommend their tours.
If you want to go on a good food tour, another great option is Back of the Back Tours, run by American chef Chad and his wife Thuy.
There are many other motorbike tours in Ho Chi Minh City, but the majority hire poorly trained, unlicensed drivers and are not safe in our opinion. Most travel/accident insurance policies will not cover your medical bills if your driver is not licensed!
Do I drive my own motorbike on the tour?
No. All of our guests ride pillion behind one of our driver/tour guides. It is illegal for foreigners to drive in Vietnam without a Vietnamese driver's license. International drivers licenses are not recognized by the Vietnamese government.
We also do not recommend anyone not familiar with local traffic patterns and rules (or lack of rules) to attempt to drive in Vietnam. If you get into an accident most travel insurance companies will not cover you if you do not have a legal Vietnamese drivers license.
Riding pillion is a great way to relax and to safely see the city. All our female guides are fully licensed and have terrific driving records!
Is it safe to ride a motorbike in Vietnam?
I am larger than the average Vietnamese person; can your drivers carry me?
Yes, absolutely! Our girls are placed through a rigorous driving test before they are hired to ensure they are confident and capable of carrying foreigners on their motorbike.
Our cutoff weight is around 135 kg or 300 lbs.
Are we allowed to hug or hold onto our tour guides?
Some of your tours are only 2 1/2 hours long; is that enough time to see everything?
Yes, because it is much quicker to navigate the streets of Vietnam on a motorbike than on a big bus, we will be able to stop at all the top tourist sites that you would normally see on a group tour. We also won't waste a lot of time parking and waiting for other passengers to get on and off a bus.
Some sites, such as The War Remnants Museum and The Reunification Palace require a lot of time to fully appreciate so we recommend that you visit these destinations on your own so that we can make the most of the time you have with us.
Why are all your drivers female? Aren't men stronger and better drivers?
We won't argue that our female drivers are stronger than men, however it is our opinion that Vietnamese women are much more cautious, safe, and conscientious drivers in comparison to the Vietnamese men. They generally drive slower, don't swerve in and out of traffic nor run red lights as often as you see the men do. Over 90% of the motorbike accidents we've seen involve men, not women.
Why do your guides wear Ao Dai?
The Ao Dai is a beautiful dress unique to Vietnam. When many people think of Vietnamese women, the image of the elegant Ao Dai often comes to mind. This traditional dress is just another small way we hope to share the beauty of Vietnamese culture with our guests.
Is there anything I should not wear or bring when I go on a tour?
You should wear comfortable clothes because Saigon is usually hot, however women shouldn't wear skirts or dresses. As a precaution, please leave necklaces, dangly earrings and other easily stolen jewelry at your hotel. It's also recommended that you not use your camera while riding on the motorbike. If you want to take some photos, our guides will be happy to pull over so you can safely take pictures.
Will you allow me to drive your motorbikes?
No. For liability reasons, we cannot permit our customers to drive our motorbikes.
What happens if it rains before/during our tour?
We always bring along free rain ponchos for our customers to use during the tour. If it is a light rain and we feel it's not too dangerous to drive then we will continue on the tour. If it's a heavy rain then we will drive you back to your hotel and only charge you for the time you actually spent on the tour.
If it rains before the start of your tour, we will give you an option of cancelling your tour in full with no penalty. We will try to contact you at your hotel at least 1/2 hour before your scheduled tour time to discuss your options, whether it is a full refund or a rescheduling of your tour date and time.
Under no circumstances will we force you to continue your tour while it is raining!
Your Saigon By Night and Foodie tours include street food. Is it safe to eat?
As with food in any country, we cannot guarantee that you won't get sick while eating street food in Vietnam, but we do not believe that the risk is any greater than eating at a restaurant. At least with street food you can see how the food is prepared in front of you, whereas in a restaurant you never know the sanitary conditions in the back kitchen.
At XO Tours, we choose our food venues very carefully and make sure that they adhere to strict sanitary standards. Gratefully, very very few of our guests have ever told us they have had any ill affects after going on our tours.
Can you cater to my food allergies/restrictions?
If given prior notice, we can adjust the dishes on our tours to accommodate almost any food restrictions. We have had many Vegetarians, guests with gluten allergies, nut allergies, shellfish allergies, etc. go on our tours.
If you allergic to fish however we do not recommend booking our food tour as most dishes in Vietnam are marinated with generous amounts of fish sauce.
Are your tours kid friendly?
Yes! We take children of all ages on our tours regularly!
Children 7 years and younger are allowed to share the same motorbike with one of our drivers and another adult. Children 8 years and older must sit on a separate motorbike with their own driver as required by Vietnamese law.
We only charge $10 for children sharing a motorbike, however children 8 years and older are charged the same rate as other guests.
On the "Shopping Spree" tour, how will I be able to carry all the things I buy?
Do I have to pay you in US Dollars?
No, we accept both US Dollars and Vietnamese Dong. Please make sure that your bills are in good condition, without any tears or markings on them. It is very difficult to exchange bills in Vietnam unless they are in near perfect condition.
Currently we use the conversion rate of 1 US Dollar = 20,800 Vietnamese Dong, which is lower than the official rate, and makes it less expensive for our guests to pay in Vietnamese Dong. Here is the price per person for all our current tours in both US Dollars and Vietnamese Dong.
1. The Sights - $38 or 790,000 VND
2. Shopping Spree - $38 or 790,000 VND
3. Saigon By Night - $38 or 790,000 VND
4. The Foodie - $68 or 1,410,000 VND
We also accepts credit card payments via Paypal for bookings made through our website. Because Paypal often holds payments originating from Vietnam for 24 hours, payments using this method must be made at least 24 hours before the date of your tour.
What is the helmet video option?
Want to be the star of your own personal music video? We can make it happen! Our helmet video option is a great way to capture your adventure in Vietnam with XO Tours! We film your tours and then create a fun 10 minute video with music of your choosing.
Two of our employees will follow behind you and your guide with a specially mounted helmet camera and film your entire tour. We will then choose the best parts from the video and then edit it with some fun music and effects. We will email you a link to download your video (in about 2 weeks) once it's done.
Our video editor is the best in the business! We spend a lot time to professionally edit your video and make sure it's something you would be proud to show your friends and family. Check out our Gallery to see pictures and videos from our tours!
How far ahead of time do I need to book a tour?
Although we welcome last minute bookings (subject to availability), we recommend that you book your tour(s) at least 2 weeks ahead of your desired tour date as our tours do often fill up quickly.
For last minute bookings please email or call us at +84-933-083-727 to check on availability.
Are your night tours the same as your day tours but only at night?
Not at all. Our day and night tours offer completely different experiences. The Sights tour mainly takes place in District 1 where most of the popular tourist attractions are located. Our Saigon By Night and Foodie Tours takes you to 5 other districts that most tourists don't often get a chance to see...and both night tours also offers our guests a chance to try out some delicious Saigon street food!
Can you tell me more about XO Accident Insurance?
Although all our drivers are extremely safe and well trained, we realize that sometimes accidents do happen that's why we include XO Accident Insurance when you book any of our tours. To learn more about our exclusive "XO Accident Insurance" policy, what it covers and what it doesn't, please click HERE.
Do you offer any tours outside of the city?
At this time we do not offer tours outside of the city; there are already many other companies offering such tours. At XO Tours, we are trying to fill a special niche for people that want to experience the thrill of riding on the streets of Saigon with friendly, English speaking female guides.
For motorbike tours outside of Ho Chi Minh City and other rural areas of Vietnam, you might consider contacting Vietnam Motorbike Tours.
Are you planning on offering tours in any other city?
Yes! We have plans to open a branch of XO Tours in Hanoi sometime in the next 2 years.
I emailed you/booked a tour over 24 hrs ago. Why did I not receive a reply?
We usually reply to emails/confirm bookings within 24 hours. Our emails are often mistakenly reported as SPAM, so if you have not heard back from us in that time, please check your SPAM folder before sending us another email.